Terms and Conditions for desk games – know the rules before you play

Introduction

Welcome to desk games. By accessing this platform, creating an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full.

These Terms and Conditions constitute the complete agreement between you and desk games with respect to your use of the platform. They apply to all services offered by desk games including — but not limited to — baccarat, pusoy, sabong, live casino, NBA betting, and esports betting. If any part of these terms conflicts with information found elsewhere on the desk games platform, these Terms and Conditions take precedence.

desk games is intended for adult players in the Philippines. By using the platform, you represent that you are of legal gambling age as defined under applicable Philippine law, that you are physically located in a jurisdiction where online gaming is permitted, and that you are not subject to any self-exclusion arrangement that would prohibit your participation.

Definitions

The following terms are used throughout this document and have the meanings given below wherever they appear.

Eligibility

Access to desk games is strictly limited to individuals who meet all of the following eligibility requirements at the time of registration and throughout the duration of their account's existence.

• Age: You must be at least 21 years of age to register and play at desk games. This is the minimum age for gambling under Philippine law. desk games reserves the right to request proof of age at any time and to close any account where the Player cannot demonstrate compliance with this requirement.
• Jurisdiction: You must be physically located in a jurisdiction where online gaming is not prohibited at the time you place any bet or access any game at desk games. It is your sole responsibility to ensure you are compliant with local laws before participating.
• Identity: You must be a real natural person. Accounts created on behalf of corporations, trusts, or other legal entities are not permitted. Registration using a false name, another person's identity, or fictitious details is prohibited and will result in immediate account closure and forfeiture of any balance.
• One account per person: Each individual is permitted to hold exactly one active account at desk games. Registering additional accounts — whether under the same name, a different name, or using the same payment method — is a breach of these Terms and may result in the closure of all associated accounts.
• Not self-excluded: You must not be subject to a self-exclusion arrangement — whether initiated through desk games or through another gaming operator — that covers the types of games available on the platform. Circumventing an active self-exclusion is a serious breach of these Terms.

Your desk games Account

Your desk games account is personal to you. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs through your account, whether or not you authorised it.

• Accurate information: All information provided during registration must be accurate, complete, and kept up to date. This includes your legal name, date of birth, Philippine contact details, and payment method information. Providing false information at any stage is grounds for immediate account closure.
• Password security: You must not share your desk games password with any other person. If you believe your account has been accessed by an unauthorised party, you must notify desk games support immediately and change your password as soon as possible.
• Identity verification (KYC): desk games may require identity verification before processing your first withdrawal or when account activity triggers a review. Standard KYC documents accepted include a government-issued ID, proof of address, and confirmation of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account restrictions.
• Account currency: All desk games accounts are denominated in Philippine pesos (PHP). Deposits, bet amounts, winnings, and withdrawals are all processed in PHP. desk games does not operate accounts in foreign currencies and does not apply currency conversion to player balances.
• Inactivity: Accounts with no login activity for an extended period may be classified as dormant. desk games will notify you using your registered contact details before applying any administrative fee to a dormant account. Details of the applicable inactivity period and fee schedule are published in the FAQ section of the platform.

Deposits

Deposits to your desk games account are processed in Philippine pesos through the supported local payment methods listed on the Deposit and Withdrawal page. desk games does not apply a platform-side deposit fee, though individual payment providers may have their own applicable charges.

All funds deposited to desk games must originate from a payment account registered in your own name. Depositing funds on behalf of another person, or accepting funds from a third party for use at desk games, is prohibited. desk games reserves the right to return deposits to the original funding source if the source cannot be verified as belonging to the account holder.

Withdrawals

Withdrawals from your desk games balance are subject to the following conditions. desk games is committed to processing verified withdrawals within the stated timelines, and treats every confirmed withdrawal request as an obligation.

• Identity verification: Your identity must be verified before desk games can process a withdrawal. If KYC has not been completed at the time of your first withdrawal request, desk games will request the necessary documents. Processing begins once verification is completed satisfactorily.
• Withdrawal to original method: Withdrawals are generally processed back to the same payment method used for your most recent deposit. This is a standard anti-money-laundering measure and applies across all desk games accounts.
• Processing timelines: desk games targets withdrawal processing within the timeframe published on the Deposit and Withdrawal page for each method. Timelines begin from the point desk games confirms a withdrawal request after verification, not from the moment you submit the request.
• Minimum withdrawal amount: A minimum withdrawal amount applies per transaction. The current minimum is published on the Deposit and Withdrawal page. Requests below the minimum will not be processed.
• Withdrawal restrictions: Withdrawals may be temporarily restricted during an active account review, following unusual account activity, or where additional verification is required. desk games will communicate the reason for any restriction and the steps required to resolve it.
• No withdrawal of bonus funds without meeting requirements: Where any promotional or bonus funds have been credited to your account, the applicable wagering requirements must be fully met before those funds become eligible for withdrawal. Standard deposited funds that have not been mixed with active bonus funds are not subject to wagering requirements.

Betting Rules

The following rules apply to all bets placed at desk games, across all game categories. Category-specific rules — such as sabong betting windows, baccarat side bet conditions, and NBA in-game betting cut-off times — are documented within each game section of the platform and form part of these Terms by reference.

• Confirmed bets are final: Once a bet has been confirmed through the desk games interface and a bet reference has been generated, the bet cannot be cancelled, altered, or reversed by the Player. Confirmations happen at the point you submit the bet, not before. Review your stake and selection on the bet slip before confirming.
• Sufficient balance required: Bets can only be placed using available balance in your desk games account. The platform will not allow a bet to be placed if doing so would result in a negative balance. Desk games does not offer credit or overdraft facilities.
• Minimum and maximum stakes: Every bet type at desk games has a defined minimum and maximum stake. These are displayed on the betting interface for each game or event. Bets submitted outside these limits will not be accepted.
• Result settlement: Bets are settled based on the official result of the relevant event or game round. For live casino bets, the result is determined by the physical outcome visible on the live stream. For sports and sabong bets, the result is determined by the official outcome of the real-world event. desk games does not manipulate or influence outcomes.
• Errors and malfunctions: In the event of a technical error, software malfunction, or data feed disruption that affects the integrity of a bet, desk games reserves the right to void the affected bet and return the stake to the Player's account. This applies to situations where odds were clearly displayed incorrectly or where a game round did not complete normally.
• Suspicious activity: Any bet placed in a manner that desk games determines to be contrary to these Terms — including the use of automated software, exploitation of system errors, or coordination with other players to guarantee outcomes — may be voided. Winnings resulting from such bets will not be paid out.

Games at desk games

desk games offers a range of game categories designed for Filipino players. The general rules below apply across all categories. Specific rules for each game — including RTP figures, bet types, hand rules, and settlement procedures — are documented within the relevant section of the platform.

Game categories currently available at desk games include: baccarat, pusoy, sabong, live casino (live baccarat, live roulette, live blackjack, sic bo, dragon tiger, game shows), NBA betting, and esports betting. The availability of specific games and events may vary based on licensing, event schedules, and technical conditions.

RNG (random number generator) games at desk games use certified systems. The house edge for every game category is documented in the game information panel within the desk games platform. Players are encouraged to read this information before placing bets.

Responsible Gaming

desk games takes its responsible gaming obligations seriously. The platform provides a set of tools designed to help players manage their gaming activity. These tools are available to every registered player and can be accessed from the account settings or through the Responsible Gaming section of the platform.

• Deposit limits: Players may set daily, weekly, or monthly deposit limits on their account. Once set, a limit reduction takes effect immediately. An increase to an existing limit is subject to a waiting period before it becomes active.
• Session time reminders: Players may configure session time reminders that notify them when a gaming session has reached a specified duration. These reminders do not automatically end a session — they provide a prompt that allows the Player to make an informed decision.
• Cooling-off period: Players who want a temporary break from desk games can request a cooling-off period ranging from 24 hours to several months. During a cooling-off period, the Player's account is inaccessible for gaming and betting purposes. The period cannot be shortened once activated.
• Self-exclusion: Players who wish to permanently exclude themselves from desk games can activate self-exclusion from their account settings or by contacting support. Self-exclusion takes effect immediately, covers all game categories simultaneously, and cannot be reversed for the duration of the exclusion period selected.
• Reality checks: desk games may display periodic session duration notifications to players who have been logged in for extended periods. These are provided to support informed decision-making and are not a substitute for the formal responsible gaming tools described above.

If gaming at desk games has become a concern for you or for someone in your household, the Responsible Gaming page on the platform provides further information and guidance.

Prohibited Conduct

The following actions are strictly prohibited at desk games. Engaging in any prohibited conduct may result in the immediate suspension or permanent closure of your account, the forfeiture of your account balance, and where applicable, the referral of the matter to relevant authorities.

• Using the desk games platform if you are under 21 years of age or otherwise ineligible under Section 3 of these Terms.
• Registering more than one account at desk games, or assisting another person in circumventing the one-account rule.
• Providing false, incomplete, or misleading information during registration or verification.
• Using automated software, bots, scripts, or any other automated means to access the platform, place bets, or manipulate game outcomes.
• Exploiting software bugs, technical errors, or pricing mistakes to gain an unfair advantage. Any winnings resulting from a known or exploited error are not payable.
• Using the platform to launder money or to facilitate any activity that violates Philippine anti-money laundering laws.
• Attempting to reverse-engineer, decompile, or extract the source code of any part of the desk games platform.
• Colluding with other players to manipulate game outcomes, whether in card games, live casino tables, or any other multi-player format.
• Using a payment method that does not belong to you, or depositing funds on behalf of another person without desk games' express written consent.
• Circumventing or attempting to circumvent an active self-exclusion arrangement through a secondary account, a different name, or any other means.

Account Suspension and Closure

desk games reserves the right to suspend, restrict, or permanently close any account where there are reasonable grounds to believe that these Terms have been breached, where account activity raises regulatory concerns, or where continued access poses a risk to the integrity of the platform.

Where an account is suspended pending investigation, desk games will notify the account holder by their registered contact method and provide a reasonable opportunity to respond before a final determination is made, except in cases where immediate action is required to prevent ongoing harm.

Where an account is closed due to a breach of these Terms, desk games is not obligated to return the balance associated with the prohibited activity. In cases where no breach has occurred and the account is closed at desk games' discretion for regulatory reasons, any verified balance will be returned to the Player through their registered payment method.

Players may close their own desk games account at any time by contacting support. Any verified balance at the time of voluntary closure will be paid out to the Player's registered payment method, subject to standard KYC and withdrawal processing procedures.

Limitation of Liability

desk games provides the platform on an "as available" basis. While desk games makes reasonable efforts to ensure continuous availability, the platform cannot guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, and circumstances beyond desk games' control may result in temporary unavailability.

To the fullest extent permitted by applicable Philippine law, desk games shall not be liable for:

• Any loss of gaming opportunity resulting from service interruption, connection failure, or platform downtime, where such interruption is not caused by desk games' own negligence.
• Losses incurred by Players as a result of their own betting decisions. All gaming and betting activity at desk games involves financial risk that Players accept when they place a bet.
• Delays in deposit processing caused by the Player's bank or payment provider rather than by desk games' systems.
• Any loss or damage arising from the Player's failure to maintain the security of their login credentials.
• Indirect, consequential, or special damages of any kind arising from the use or inability to use the desk games platform.

Nothing in this section limits desk games' liability for death or personal injury caused by its own negligence, fraud, or fraudulent misrepresentation, or for any liability that cannot be excluded by applicable law.

Privacy and Data

desk games collects, processes, and stores personal information as described in the Privacy Policy, which is published at deskgames.app/privacy-policy. By registering an account at desk games, you acknowledge the Privacy Policy and consent to the processing of your personal data as described therein.

desk games collects the minimum personal information necessary to operate the platform and comply with applicable legal obligations, including KYC and anti-money laundering requirements. Your personal data is not sold to third parties. It may be shared with payment processors, identity verification services, and regulatory authorities as required by law or as necessary to operate the platform.

You have the right to access, correct, and in some circumstances request deletion of your personal data held by desk games. Requests related to your personal data can be submitted through the contact method listed in the Privacy Policy.

Changes to These Terms

desk games may update these Terms and Conditions from time to time. Changes may be made to reflect updates to applicable law, changes to platform features or payment methods, or clarifications to existing provisions.

When material changes are made to these Terms, desk games will notify registered players through the platform or by email to their registered address at least 14 days before the changes take effect, except where a shorter notice period is required by regulatory or legal obligations.

The current version of the Terms and Conditions is always available at deskgames.app/terms-conditions with the date of last update indicated at the top of the document. Continuing to use desk games after the effective date of any update constitutes your acceptance of the revised Terms.

Governing Law and Disputes

These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any dispute arising from or in connection with these Terms or your use of desk games shall be subject to the jurisdiction of the appropriate courts or regulatory bodies of the Philippines.

Before initiating any formal dispute process, Players are encouraged to contact desk games support directly. The majority of account-related issues — including bet settlements, withdrawal queries, and account access problems — can be resolved through the desk games support channel without formal proceedings. desk games commits to responding to all formally documented complaints within a reasonable timeframe.

Where a dispute cannot be resolved through the desk games support process, the matter may be escalated to the applicable Philippine gaming regulatory authority. Players retain all rights afforded to them under Philippine consumer protection legislation, and nothing in these Terms is intended to restrict or waive any such rights.