GCash
The most widely used e-wallet in the Philippines. Fund your desk games account by scanning a QR code or using the GCash app's Send Money feature. Deposits typically reflect within a few minutes.
Philippine peso payments
Deposit and withdrawal at desk games: fund your account the Filipino way
Every peso you put into desk games and every peso you take out should feel straightforward, fast, and familiar. This page covers every supported payment method — from GCash and Maya to direct bank transfers and card payments — along with processing times, limits, and the steps involved in each transaction type. No guesswork, just clear information.
11Supported payment methods
PHPAll transactions in pesos
~5 minTypical GCash deposit time
24/7Account access
Overview
Why desk games built its payment system around Filipino habits
The way Filipinos move money has changed significantly over the past few years. GCash and Maya are now part of daily life for millions of people — used for everything from buying load to paying bills at the palengke. desk games designed its cashier section with that reality in mind. You should not need a foreign card or an international bank account to fund a gaming account. Local methods work.
All transactions at desk games are denominated in Philippine pesos. There are no hidden currency conversion fees applied on the platform side when you deposit or withdraw using a PHP-based method. The amount you send is the amount that appears in your account balance, subject to the transaction minimums and any fees charged by your own payment provider.
The payment options listed on this page are intended to serve different types of players. If you prefer the speed of an e-wallet, GCash and Maya are among the fastest options. If you prefer working directly with your bank, InstaPay, PESONet, BDO, BPI, and UnionBank are all available. Visa and Mastercard are accepted for players who prefer card-based funding.
Withdrawals at desk games follow a review process that is standard across licensed gaming platforms. Identity verification may be required for certain withdrawal amounts or account configurations. This protects your account and ensures that funds are returned to their rightful owner. The details of what is required are explained in the withdrawal section further down this page.
Payment methods
All supported methods at desk games
Click a category to view the methods in that group. All amounts are in Philippine pesos. Processing times shown are estimates — actual times may vary based on network conditions and your payment provider.
Maya
Formerly PayMaya, now Maya Bank. A full-featured digital wallet and bank account in one app. Deposits from Maya to desk games follow the same instant or near-instant process as GCash.
GrabPay
The e-wallet tied to the Grab superapp. Convenient for users who already maintain a GrabPay balance. Transfer via QR or linked account to fund your desk games balance.
Coins.ph
A crypto-enabled e-wallet also widely used for remittance and bill payment. Coins.ph users can fund their desk games account using their peso wallet balance.
InstaPay
The BSP-regulated real-time interbank transfer network. Available 24/7 through most Philippine bank apps. Transfers to desk games via InstaPay typically settle within seconds to a few minutes.
PESONet
BSP-regulated batch payment system processed during banking hours on business days. Best for larger amounts where same-day settlement is not critical. Reliable and widely supported.
BDO Online Banking
Banco de Oro internet banking supports desk games deposits via fund transfer. Use the BDO website or mobile app. Account must be registered in your own name matching your desk games account.
BPI Online Banking
Bank of the Philippine Islands internet banking via the BPI app or web portal. Stable, widely trusted, and accessible to BPI savings and checking account holders.
UnionBank Online
UnionBank is one of the most digital-forward banks in the Philippines. Their app supports quick fund transfers to desk games and is particularly convenient for players who also use UnionBank's digital features.
Visa
Visa debit and credit cards issued by Philippine banks are accepted at desk games. Enter your card details securely in the cashier section. 3D Secure authentication may be required by your bank for added safety.
Mastercard
Mastercard debit and credit cards from Philippine banks follow the same deposit process as Visa. Your card issuer may apply its own transaction limits or require additional authentication steps.
Some Philippine bank-issued cards restrict transactions to licensed gaming platforms. If your card is declined, contact your bank to confirm that online gaming transactions are enabled for your account. This is a setting on the card issuer's side and is not controlled by desk games.
Quick comparison
Deposit and withdrawal comparison at desk games
Use this table to compare methods at a glance. Processing times are estimates and can vary. Always check the cashier section inside your desk games account for the most current limits applicable to your account tier.
| Method | Deposit speed | Withdrawal speed | Deposits | Withdrawals | Currency |
|---|---|---|---|---|---|
| GCash | ~1–5 minutes | ~15–60 minutes | PHP | ||
| Maya | ~1–5 minutes | ~15–60 minutes | PHP | ||
| GrabPay | ~1–5 minutes | Varies | PHP | ||
| Coins.ph | ~5–15 minutes | Varies | PHP | ||
| InstaPay | Near-instant | ~1–24 hours | PHP | ||
| PESONet | Same business day | 1–2 business days | PHP | ||
| BDO / BPI / UnionBank | ~30 min–same day | 1–3 business days | PHP | ||
| Visa / Mastercard | ~1–5 minutes | 3–7 business days | PHP |
Supported Not available or deposit-only. Withdrawal availability is determined by desk games policy and your account verification status.
Deposit steps
How to deposit at desk games
1
Log in to your desk games account
Go to the desk games login page and sign in with your registered credentials. If you do not have an account yet, register first using accurate personal information.
2
Open the cashier or deposit section
Find the Deposit button in your account dashboard or the cashier section. desk games will display the currently available deposit methods for your account.
3
Select your preferred payment method
Choose GCash, Maya, a bank transfer option, or another available method from the list. Each method has its own flow — some generate a QR code, others provide account details for a direct transfer.
4
Enter your deposit amount in PHP
Type the amount you want to add to your balance. Check the minimum deposit amount displayed for your chosen method. Do not deposit more than your session budget for the day.
5
Complete the payment in your app or bank portal
Follow the instructions on your payment provider's side — confirm the transfer in GCash, scan the QR code in Maya, or complete the bank transfer. Keep your transaction reference number.
6
Confirm credit to your balance
Your desk games balance should update once the payment is processed. If it does not reflect after the estimated processing time, contact support with your transaction reference number.
Withdrawal steps
How to withdraw from desk games
1
Verify your identity if required
First-time withdrawals or withdrawals above certain thresholds may require identity verification. Prepare a government-issued ID and any other documents requested in your account settings before submitting a withdrawal request.
2
Open the withdrawal section
In your desk games account, navigate to the cashier and select the withdrawal or cash-out option. Available withdrawal methods will be displayed based on your account status and deposit history.
3
Select your withdrawal method
Choose where you want the funds to go. Desk games generally processes withdrawals back to the same method used for deposit. Bank transfers via InstaPay, PESONet, BDO, BPI, and UnionBank are among the supported options.
4
Enter the withdrawal amount and account details
Specify the amount in PHP and provide your destination account details. Always use an account registered in your own name — desk games does not process withdrawals to third-party accounts.
5
Submit and wait for processing
Confirm the withdrawal request. desk games will review the request and process it within the estimated timeframe for your chosen method. You will receive confirmation once the transfer is initiated.
6
Check your payment account
Funds arrive in your GCash, Maya, or bank account based on the processing time for your method. If you have not received funds within the stated window, contact desk games support with your withdrawal reference.
Your money is protected
How desk games protects your transactions
Security behind every peso that moves in or out of your desk games account is not optional — it is foundational. The measures below apply to all accounts and all transaction types on the platform.
Encrypted connections
All data transmitted between your device and desk games is encrypted. Payment details are not stored in plain form on the platform.
Identity verification
Account holders must verify identity before certain withdrawal thresholds. This prevents unauthorised withdrawals even if login credentials are compromised.
Same-name withdrawals only
Withdrawals are processed only to accounts registered in the account holder's name. Third-party transfers are not permitted, which protects against account misuse.
Transaction review
Each withdrawal goes through a review process. While this adds processing time, it ensures that large or unusual transactions are checked before funds move.
Never share your OTP or login credentials.
desk games will never ask for your one-time password or account password through chat, email, or phone. If anyone contacts you claiming to be desk games support and asks for these details, do not comply. Report the incident through official support channels.
Practical tips
Making deposits and withdrawals smoother at desk games
These observations come from common questions players have about the payment process. They are not exhaustive — always refer to the desk games support team for account-specific questions.
Register with matching details
The name on your desk games account must match the name on your GCash, Maya, bank, or card account. Mismatches cause delays or failed withdrawals. Use your full legal name from the start.
Keep transaction references
After every deposit or withdrawal, take a screenshot or note down the transaction reference number. If a payment does not reflect or a withdrawal is delayed, this reference is what the support team needs to track it quickly.
Know your method's timing
InstaPay settles in seconds. PESONet settles in batches during business hours. Knowing this prevents unnecessary support requests. If you need funds available quickly, use an e-wallet or InstaPay rather than PESONet.
Deposit only your session budget
Decide how much you are comfortable using before you open the cashier. The ease of mobile deposits can make it tempting to add more mid-session. A fixed deposit habit is one of the most effective responsible gaming practices.
Complete KYC early
Identity verification (KYC) at desk games is faster when done proactively rather than when a withdrawal is already pending. Submit your documents once your account is active so that the first withdrawal request is not delayed.
Withdraw to the same method you deposited with
desk games generally routes withdrawals back to the payment source. If you deposited via GCash, your default withdrawal path is GCash. Switching methods for withdrawal may require additional verification steps.
Common questions
Frequently asked about desk games deposits and withdrawals
Minimum deposit amounts vary by payment method and may be updated periodically. The current minimum for each method is displayed inside the desk games cashier section when you select a payment option. As a general guide, e-wallet deposits tend to have lower minimums than bank transfer methods. Always check the current amount displayed in your account before initiating a transaction.
GCash withdrawals from desk games are typically processed within 15 to 60 minutes once the request is approved. The desk games team reviews each withdrawal request before releasing funds. Delays can occur during high-volume periods or if additional verification is needed. If your withdrawal has not arrived within two hours, contact desk games support with your withdrawal reference number.
No. desk games requires that all payment accounts — for both deposits and withdrawals — are registered in the same name as the desk games account. Transactions from third-party accounts are not accepted and may be returned or flagged for review. This policy protects all players by ensuring funds only move between verified matching accounts.
desk games does not apply additional fees on top of your deposit amount for supported Philippine payment methods in most cases. However, your payment provider — GCash, Maya, your bank — may apply their own service charges for outgoing transfers. Check your e-wallet or bank's fee schedule before initiating a large transfer. Any desk games-specific fees, if applicable, are displayed in the cashier before you confirm the transaction.
Identity verification at desk games typically requires a government-issued photo ID such as a PhilSys national ID, passport, driver's licence, SSS card, GSIS card, or voter's ID. You may also be asked to provide proof of address or a selfie with your ID for biometric matching. The exact requirements are shown in your account's verification section. Submit clear, unobstructed photos of your documents for faster processing.
First, wait for the standard processing time for your chosen payment method. If the time has passed and your balance has not updated, check that the transaction was actually completed on your payment provider's side — look for a debit in your GCash history, a bank statement entry, or a transaction confirmation from your banking app. If the payment went through but your desk games balance is still missing the amount, contact desk games support and provide your transaction reference number, the amount, the payment method, the date and time, and a screenshot of the confirmation from your provider.
Yes. desk games offers deposit limit controls as part of its responsible gaming tools. You can set daily, weekly, or monthly deposit limits in your account settings. Once a limit is set, it takes effect immediately. Increasing a limit may require a waiting period before the higher amount becomes active, which is an intentional design to support considered financial habits. Visit the Responsible Gaming page for more detail on the controls available.
Ready to fund
Open a desk games account and deposit in minutes
Register, choose your payment method, set your session budget, and start playing. Everything runs in Philippine pesos through the apps and banks you already use every day. Sulit na ito.